Notice: 

External Transfer Service is launched. All online banking users are required to re-acknowledge the Electronic Services User Agreement which is modified to include additional terms for External Transfer Service.

 

Online Privacy Statement

United Pacific Bank (“UPB”) values your privacy. UPB is committed to maintaining the confidentiality of your personal financial information. We recognize, respect and protect the personal rights of all our customers. We realize that our customers entrust us with nonpublic personal information and it is our policy to maintain our customers' information in a confidential manner. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' nonpublic personal information, as well as nonpublic personal information of all our consumers who visit our institution website.

How we collect and use other information

UPB does not collect personally identifying information about you when you simply visit our website. UPB does collect certain limited information about visitors, such as the IP address of the device you use to connect to the internet.

Automatic Collection of Information/Cookies

When you visit a UPB website, you should be aware that a "cookie" may be created. Temporary cookies may be used when necessary to complete a transaction, to process data submitted to us online, to facilitate an ongoing Internet interaction, or to understand trends in the use of UPB websites. Cookies do not compromise your privacy or security. Using web browser settings, you can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods.

Personal Information We Disclose

We do not disclose nor do we reserve the right to disclose, any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

How does UPB websites respond to web browser “Do Not Track” Signals?

UPB does not respond to Web browser “Do Not Track” signals at this time. To prevent UPB or third parties from tracking, you can access your browser settings and disable or delete your cookies.

Maintaining Accurate Information

UPB has procedures that assist us in maintain the accuracy of the personally identifiable information we collect about you. If you wish to change any of your personally identifiable information on file with us, please contact your Branch Office where your account is maintained.

UPB Website Links

Our web site feature links to FDIC website that offers information. When you click on one of these links, you will be leaving the UPB Website and will no longer be subject to this statement. UPB is not responsible for the information collection or gathering practices of the FDIC website that you visit and encourage you to review their privacy policies before you provide them with any personally identifiable information.

A Special Note About Minors

Minors are not eligible to use services that require submission of personal information, and we require that minors (under the age of 18) do not submit any personal information to us. This includes submitting personal information to the UPB as part of a user profile or personalization profile. If you are a minor, you can use these services only if used together with your parents or guardians. If you are a minor, you should seek guidance from your parents.

Statement Questions

If you have any questions regarding this Statement, please forward your written correspondence to UPB, Attn: Compliance Department, 1630 S. Azusa Ave, City of Industry, CA 91748.

Updates to this Online Privacy Statement
This Online Privacy Statement is subject to change. Please review it periodically. If we make changes to the Online Privacy Statement, we will revise the “Last Updated” date in the “Effective Date” section of this Statement. Any changes to this Statement will become effective when we post the revised Statement on the Site. Your use of the Site following these changes means that you accept the revised Statement.

Effective Date

“Last Updated” Date: March 2015