General Security Tips

E-mail Scams: Phishing

"Phishing" (pronounced "fishing") is an online scam that involves e-mail that appears to come from a reputable company that you recognized and do business with. In some cases, the e-mail may appear to come from a government agency. Phishing e-mails typical warn you of a serious problem that requires your immediate attention. The e-mail may encourage you to click on a button to go to a phony web site that may look exactly like the real site. The site may ask you to update personal information for verification. If you provide the requested information, you may find yourself the victim of identity theft.

Malicious Software

Malware are designed to disrupt, damage, or gain unauthorized access to a computer system. These include spywares, computer viruses, ransomware, and Trojan horses. To avoid invasion of malicious software, consider adopting the following to boost the security level of your devices:

• Install antivirus software and update virus signature regularly.
• Do not open or click emails, SMS or social media content if you do not know is the email safe (including any attachments or inserted hyperlink).
• Never download any software or files from untrusted sources.

Social Engineering Scam

Social engineering scam is a manipulation technique that exploits human error to gain private information, access, or valuables. To safeguard your interests, never release confidential or sensitive information to someone you don’t know. Avoid responding to any offers made over the phone or via email and use 2-step verification or biometric authentication for enhancing account security level.

To avoid becoming a victim, please visit the following web sites for more information.

• Beware of Phishing Scams: Don't Take the Bait provided by FDIC: http://www.fdic.gov/consumers/consumer/news/cnwin16/phishing.html
• You Can Fight Identity Theft provided by FDIC: http://www.fdic.gov/consumers/consumer/fighttheft/
• Consumer Information - Identity Theft provided by Federal Trade Commission: http://www.consumer.ftc.gov/topics/identity-theft
• Safe Mobile Banking provided by FDIC: https://www.fdic.gov/consumers/consumer/news/cnwin1213/mobilebanking.html